Knowledge Center
  • Welcome to Bidscale
    • Overview of Bidscale
  • Market Research
    • Create community account
    • Create a post
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  • Pre-Award
    • Add an initiative
      • Add user to initiative
      • Add tasks to an initiative
      • Add document to an initiative
    • Complete, review, and approve tasks
  • Award
    • Overview
    • Add a finding
    • Change task status
    • Edit or remove finding
    • Navigate solicitations
    • Request change for finding
    • View solicitation progress
  • Administration
    • Activate Bidscale account
    • Register your CAC/PIV
    • Login with Multi Factor Authentication
    • Get support
    • Release notes
      • June 6, 2023
      • June 30, 2023
      • August 8, 2023
      • August 11, 2023
      • September 29, 2023
      • October 24, 2023
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Get support

THE BIDSCALE HELP CENTER IS NOT A GOVERNMENT SYSTEM. PLEASE DO NOT SHARE SENSITIVE INFORMATION.

Please email our support team at customersuccess@bidscale.com with the following information so we can determine how best to assist you:

  1. Your Name

  2. Platform you are referencing: Bidscale or Bidscale Community

  3. Brief description (attach images, videos, files if needed)

To provide feedback to our Bidscale team, please follow the steps above and add your feedback in the description. We value our customers input, so if our team has any additional questions we will reach out to you directly.

Last updated 1 year ago